Archive for August, 2009

Important Elements of an Acceptable Use Policy – Part 1

In this series of posts I will examine the elements that go into many (most?) school district acceptable use policies, sometimes also called an AUP.  First of all, every school district should have an AUP which covers the terms of use for their computing resources.  This of course also should deal with the Internet access provided from their computing resources.  A proper AUP should spell out not only acceptable student use, but also that of the district’s staff members.  Why?  Because a good AUP can provide the basis for a legal defense in that it shows that the school district is being diligent in its duty to protect users entrusted to its care.

(Note: The legalities are also covered in more detail in this post : http://blog.connected.info/2009/03/21/legal-aspects-of-social-networking-in-a-school-community-part-1/)

Some common elements of an AUP include:

  • The Intended Purpose of Internet Access & the AUP
  • CIPA compliance issues – no inappropriate content
  • District’s right to monitor user activity
  • Activities which are not allowed
  • Security and Privacy
  • Copyright issues
  • Application licensing
  • Consequences of non-compliance with the AUP

(The wikipedia post on AUPs covers some of the same topics at a more general level here)

Intended Purpose:

There are many possible reasons for a school district to offer Internet access, but the primary reason is to further the learning process.  Spelling out the reasons that Internet access is present often makes the explanation of other decisions easier for the user base to understand.  For example, blocking access to Amazon.com during regular school hours to save bandwidth may be an appropriate decision for a district.  Users who wish to order books during the day may be more understanding of the decision if it is spelled out in the AUP.

Secondarily, there are boundaries to set in the document so that users understand the difference between using the Internet from their home and from school.  One example is that it is appropriate for a school district to restrict access to certain information and content on the Internet when it interferes with the tasks involved in the educational process.  Some users, particularly teen-age children may view this as an unacceptable attack on their rights to free speech.  If the AUP spells out the role of the Internet in the educational process, it will be clear that free speech and restricted access are not incompatible concepts.

However, it is incumbent on the district to insure that a user’s right to freely express their opinion only on the basis of differing perspectives.  For example, blocking access to a neo-nazi web site because its views are objectionable may  be considered an inappropriate restriction on a student’s right to free speech.  However, blocking the same site because it contains inappropriate content (nudity, etc.) is a good decision because the educational purpose of a school district includes the responsibility to protect underage users from being exposed to inappropriate content.

CIPA compliance

Since Internet access at schools is covered by the federal Children’s Internet Protection Act or CIPA, the AUP should spell out how the district intends to comply with the law.  Since non-compliance with CIPA can affect a district’s ability to received federal funds that can be used to provide Internet access, the consequences are primarily financial.  Being in non-compliance can be grounds for a claim of negligence on the part of parents and as such would open up the district to civil lawsuits.  The district’s AUP should spell out the reasons for compliance or non-compliance with the CIPA act as well as which actions (blocking sites, etc.) will be taken by the district.

Since many of the sites being blocked by a district are ones which some students will find very attractive, it is wise to anticipate in an AUP that students will actively engage in activities designed to circumvent what a district has put in place.  The AUP should speak to the consequences of such activities and assume that they will take place.

District’s right to monitor usage

Related to CIPA compliance is the concept of monitoring the use of the Internet by students.  The CIPA act speaks to monitoring as if monitoring is recommended, but not required on the part of a district.  Much of this is owing to the need on the part of legislators to not place too much of an undue burden on school officials.  However, monitoring is something that is technically more feasible now than in past years and a school district may choose to employ it.  Modern tools can capture keystrokes, websites visited, and many other activities on the part of any user.  Monitoring has been a defacto tactic employed by many commercial enterprises to insure both proper levels of productivity and that corporate computing resources are not being misused in a way which places the corporation at risk.  Misuse can possibly include civil as well as criminal misbehavior.  School districts have an equal, if not greater responsibility to insure that their computing resources are not being misused.

Monitoring can also take the form of just querying logs from the proxy server to tell how often an attempt to access sites with objectionable content are taking place vs. actually identifying which users made the attempt.  The AUP should clearly spell out what will be monitored and what the information collected will be used for.  Monitoring can be very controversial and while both legal and proper, can have negative ramifications within the community.  Thus, the decision to monitor needs to be well communicated (thus its inclusion in the AUP) and reviewed with the superintendent and possibly the school board.

…. to be continued.

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Student document creation tool choices

A school district customer is evaluating document creation tools for use by their students.  They are looking at Microsoft Word, Google Doc, and the tools within Connected.info and trying to determine which choice to recommend and to some extent agree to provide and support.

With respect to Connected.info, all three tools can be used by a student to author documents that can be submitted electronically in response to a homework assignment.  Thus, the choice of which tool to use can be made solely on which tool does a better job at the actual creation of the document.

Microsoft Word is the current standard for many districts.  As a client tool, it does not require an Internet connection to work and as such can be considered as more widely accessible to the student population.  Also, the width and breadth of features for document creation can not currently be matched by any on-line tool.  It simply is the king of the feature hill so to speak.

However, the cost of acquisition and support can add up for a district.  Also, since the files (documents) need to be stored on a local disk, there is the issue of getting at them if they are at home or conversely at school when the student is in the other location.

Web-based document creation tools such as Google Doc, and Connected.info’s blog capability have some advantages over the use of Microsoft Word.  The files are centrally stored on the Internet so as long as a student has access to the Internet, the documents can be accessed no matter where the location of the student.  Moreover, both tools allow for viewing and sharing (in a sense) by other students.

Also, Google doc does allow for the editing of a document by multiple people at the same time, but there are limits to how practical that is.  Connected.info does support wikis, which have a shared document / shared editing capability.  However, currently a wiki can not be submitted in response to an assignment.  A blog post can be commented on by other students, but only one can edit the post as the owner.

To recap -

Microsoft Word is the king of features, but its inability to store documents on the web for ease of access from multiple locations can make it an unwise choice for students.

Google Doc supports web based access of files and shared document editing and viewing.  However, its features are basic and a student must be connected to the Internet to access the files.  Also, there are some privacy concerns which need to be addressed when setting up the environment.

Connected.info’s Blog features are similar to Google Doc, but do not support shared document editing.  It is more private than Google Doc, but also requires an Internet connection to use.

We hope this information helps you to make the best choice for your district.

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Document Sharing – add to assignment or upload file into a class group?

Recently, a new teacher user asked a question about what we would recommend for sharing a document with her students.  She noticed that she could add a file to an assignment as well as upload that file into the class group and was curious what the pros and cons of the choice were.

First, let’s review the choices.  When an assignment is loaded into Connected.info from a teacher’s gradebook software, it appears in the list of assignments for a particular course section.  Depending on the gradebook, the ability to attach a document, such as a worksheet, to the assignment may not be present.  Connected.info allows the attachment of any number of documents, video files, etc. to an assignment for this reason.  By editing the assignment and uploading the file or files she wants, a teacher may then post the assignment to the system.

Connected.info also has a feature to allow document or file sharing within the class section group.  This “document locker” is not dependent upon an assignment and as such represents a convenient place to share files which may be applicable to a number of tasks during the school term.

Which makes more sense to use?  As is sometimes the case, the answer is “It depends”.  Attaching a document to an assignment provides access to the document to students and their parents when they wish to work on the assignment.  And, it also allows historical access to the document.  What does that mean?  Suppose next school year, a parent or student wants to review some of the assignments worked on this school year.  The assignment is available for viewing, but the document storage for last year’s course section group may have been cleared out since the class section is no longer meeting.  Also, attaching the document to an assignment provides for an in-context use of the document, whereas the document sharing feature may be less convenient.

However, document sharing does have its advantages as well.  Suppose the document is applicable to more than just one assignment.  It would be less convenient for the teacher to have to attach the same document to many assignments.  Storing the document in the document sharing locker and referencing it in the various assignments may be more efficient for her.

The nice thing is that both features can be used when needed.  Also, I would point out that both features support Connected.info “multi-post” capability where the teacher can easily add the same document to multiple course section groups at the same time, saving her from having to repeat the task for each course section.

Please keep the questions about Connected coming!

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